Slow signal in bedroom and kitchen

[MaxH1]

We are on 500mg broadband with room-to-room guarantees and 400 minimum download speed in place. Over the past week, we have been running internet tests around the house and, other than the living room, where the router is located, we are getting average speeds well below the guaranteed minimum. In the kitchen we average from between 120-50mbps, and in the bedroom the signal is too weak to properly load Sky Stream. We are in a small bungalow and so would like to know what options are to ensure we are getting the guaranteed speeds in all rooms consistently.

[TimmyBGood]

@MaxH1 

You are confusing the broadband Guaranteed Minimum Download Speed (400Mbs for a 500bs service as far as the Hub itself) with the wireless Enhanced Wall to Wall WiFi Guarantee which is for 25Mbs 'to every room'.

If you don't have the WiFi Max subscription supplement, the standard Wall to Wall WiFi Guarantee is for a whole 3Mbs no matter how fast the broadband speed is.

[TimmyBGood]

@MaxH1 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.