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Discussion topic: Slow internet in parts of the house

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Avatar for Porter2
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This message was authored by: Porter2

Message posted on ‎07 Apr 2025 05:39 PM

Slow internet in parts of the house

Hi despite having the latest WiFi hub and a booster the internet in some rooms higher up in the house is poor. We need someone to visit the house and check given we've already got one booster. 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎07 Apr 2025 05:47 PM

Re: Slow internet in parts of the house

Posted by a Superuser, not a Sky employee. Find out more

@Porter2 

 

You'll need to call Sky and book a 'wireless engineer' visit.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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