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Discussion topic: Slow broadband and cuts out

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dfox77
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This message was authored by dfox77 This message was authored by: dfox77

Slow broadband and cuts out

‎18 Mar 2024 05:13 PM

For the last couple of months we seem to have decreased speeds and the WiFi keeps cutting out altogether.  Could someone contact me  to discuss further

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Slow broadband and cuts out

‎18 Mar 2024 05:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@dfox77 

 

Could you post your hub stats.

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

We may be able to escalate to sky if we see a fault

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