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Discussion topic: Slow broadband and cuts out

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This message was authored by: dfox77

Message posted on ‎18 Mar 2024 05:13 PM

Slow broadband and cuts out

For the last couple of months we seem to have decreased speeds and the WiFi keeps cutting out altogether.  Could someone contact me  to discuss further

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎18 Mar 2024 05:15 PM

Re: Slow broadband and cuts out

Posted by a Superuser, not a Sky employee. Find out more

@dfox77 

 

Could you post your hub stats.

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

We may be able to escalate to sky if we see a fault

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