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Discussion topic: Slow broadband and ? Parental block/ safe search

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This message was authored by: S15

Slow broadband and ? Parental block/ safe search

Hi , I’ve recently joined sky and noticed it is very slow WiFi on my mobile . It would appear there is parental control or a safe search on this . Can it be lifted ? There are no children using it . I have no problem with my previous provider 

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This message was authored by: TimmyBGood

Re: Slow broadband and ? Parental block/ safe search

Posted by a Superuser, not a Sky employee. Find out more

@S15 wrote:

 

It would appear there is parental control or a safe search on this . Can it be lifted ? 


https://www.sky.com/help/articles/sky-broadband-shield-start 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: ChrisMalone88

Re: Slow broadband and ? Parental block/ safe search

Turn off safe search for adults 

This message was authored by: Chrisee

Re: Slow broadband and ? Parental block/ safe search

Posted by a Superuser, not a Sky employee. Find out more

@ChrisMalone88 Ofcom require ISPs to apply filters to protect children by default. The account holder can change the settings in the My Sky app settings for Sky Broadband Shield 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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