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Discussion topic: Slow WiFi in main bedroom

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This message was authored by: Libby24

Slow WiFi in main bedroom

Hi as per our contract with sky we have a guarantee for speeds across our entire house, however we are getting less then 10MBps to our TV in our bedroom. With having a newborn we use this TV on a VERY regular basis. We are now struggling with constant buffering, low streaming quality and just poor service.
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This message was authored by: Chrisee

Re: Slow WiFi in main bedroom

Posted by a Superuser, not a Sky employee. Find out more

@Libby24 Sky only really guarantee wifi speeds if you buy an add-on package if you read the https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee you will see what i mean, by the way you will need significantly faster wifi than 3Mb/s to stream video.

 

Sky will try to sell you their WiFi Max bundle which does have a reasonable speed guarantee see https://www.sky.com/help/articles/sky-wifi-max or you can buy your own third party WiFi kit if you prefer.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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