Slow WiFi and struggles when more than one device being uses

[Jen110]

When the TV is on the WiFi connection to any other devices doesn't work or is very slow.

I am unable to have a zoom call on my laptop and the TV be on this is worse than my previous provider and I moved because it was meant to be faster but 

[Tom-W19]

Hi @Jen110 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147