Slow/Low download speeds

[Owen2021]

Is it just me or within the past week as anyone else been experiencing Low/slot download speeds, I used to get between 5-7 MBPS, Now I'm getting 1.6 Mbps, I accidentally uninstalled GTA and wondered why it said it would take like 16 hours till I realised the speed it was downloading at 

[cookiemonsteruk]

@Owen2021 

Can you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[GD1]

@Owen2021   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[Owen2021]

Router Statistics

System Up Time: 135:42:37

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 67030655 105187832 0 475961 918640 95:26:52 LAN Up 127056915 79216104 0 1409168 447952 135:42:37 WLAN (2.4 GHz) Up 1682662 194399 0 1082 0 135:41:03 WLAN (5 GHz) Up 14704472 8423146 0 5838 3475 135:40:54

---

Broadband Link Downstream Upstream Connection Speed (Kbps) 14691 16990 Line Attenuation (dB) DS1:16.8    DS2:36.5    DS3:55.6 US0:8.8    US1:31.1    US2:44.4 Noise Margin (dB) DS1:23.6    DS2:23.8    DS3:0.0 US0:8.6    US1:8.8    US2:8.7

[cookiemonsteruk]

@Owen2021 

That is such a bad line noise 23db so you need an engineer

150 from your landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

[Owen2021]

Alright cheers will give them a call

[cookiemonsteruk]

@Owen2021 

Any issues get back us either @GD1 or myself can escalate to sky