Sky wifi keeps dropping out/poor reach

[unclebenno]

Hello, 

We are on the fastes sky wifi package but the wifi keeps dropping out and doesnt seem to work in some of the upstairs rooms. 

[Greenfingers001]

Hi there @unclebenno , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @unclebenno . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks