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Discussion topic: Sky wifi but no internet

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This message was authored by: CDGA

Sky wifi but no internet

Have always connected my laptop to internet via wifi.

Recently changed to Sky broadband.
Laptop connects to wifi but will not now connect to internet. Can only use when connected to router via cable.

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This message was authored by: jamesn123

Re: Sky wifi but no internet

Posted by a Superuser, not a Sky employee. Find out more

@CDGA 
Are other devices working okay?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: CDGA

Re: Sky wifi but no internet

Yes.
TVs, Mobiles, etc all connecting.

Laptop finds wifi and accepts password but states No Internet.

Have removed, updated and reinstalled drivers but still can't connect.

This message was authored by: jamesn123

Re: Sky wifi but no internet

Posted by a Superuser, not a Sky employee. Find out more

@CDGA 

I would suggest you need to get in contact with the manufacturer then. Does the laptop work on other WiFi networks?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: CDGA

Re: Sky wifi but no internet

Yes. No problem in other locations. Seems to be a compatibility issue with the Sky Router. 

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