Sky upgraded broadband to fibre. Said would keep same prices. All future bills now increased.

[Gavin1973]

Well sky arereally taking the p. They talked me into upgrading to fibre. Said did not want to pay more. Said price would remain. Yet hey presto all my future bills are up in price. 

[jamesn123]

@Gavin1973 

When did you upgrade your package? Are you sure the price increase on your bill isnt just down the yearly April price increases in line with RPI? These price increases come in each year and apply to every product so it would not have made a different whether you upgraded or not. 

[Gavin1973]

Hi James. Nope only installed last week. Nothing to do with April price rises. Also it's 60% increase.

[jamesn123]

@Gavin1973 

You would need to call and discuss this with Sky's billing department then as it doesnt sound right