Sky to not connecting to internet

[LaurenCook1]

My skyQ is not connecting to the internet. I have re-started, switched off, checked internet settings/cables. None of which has worked.

please can you assist. There is no issue with the internet. All other devices are working fine. 

mant thanks

lauren

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147