Sky telephone support number which is manned?

[Bon6]

My mother's activation date was 3/4/25 but a message says she must reschedule. Next date is 15/4? She is moving over from BT , how can I speak to a person about her account, the app messages are sending me round in circles; the support telephone voicemail says department is closed and call back 9 am to 9 pm, 7 days a week% it is 12.59 on a Friday

[Daniel0210]

@Bon6 

Sky may not speak to you as you're not the proposed account holder.

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

[Bill8824]

There's a definite problem with the phone system today at Sky with them saying the department is shut. I'm trying to speak to someone but I've spoken to people a couple of times over the past week so hopefully if you try again later they'll be up and running again.