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Discussion topic: Sky sky, glass television keeps jamming and buffering on BBC channels and on apps

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Avatar for Sarah1973
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This message was authored by: Sarah1973

Message posted on ‎20 Mar 2024 07:32 PM

Sky sky, glass television keeps jamming and buffering on BBC channels and on apps

Eyeglass and hubs. TVs are jamming pixelating going blurry freezing generally not working very well at all I've checked broadband, also called and spoke to customer services earlier and switched all the devices off and back on again rebooted the routers. Not very happy with the service at all

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎21 Mar 2024 10:35 AM

Re: Sky sky, glass television keeps jamming and buffering on BBC channels and on apps

Posted by a Superuser, not a Sky employee. Find out more

@Sarah1973 

Do you see the issue on any other device or just Sky Glass?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Sarah1973

Message posted on ‎21 Mar 2024 12:25 PM

Re: aSky sky, glass television keeps jamming and buffering on BBC channels and on apps

All devices and pucks 

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This message was authored by: jamesn123

Message posted on ‎21 Mar 2024 12:34 PM

Re: Sky sky, glass television keeps jamming and buffering on BBC channels and on apps

Posted by a Superuser, not a Sky employee. Find out more

@Sarah1973 

Okay please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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