Sky service check is so bad I’m starting to think it’s wilful misrepresentation.

[Brizo247]

Every single time my broadband goes down ( a weekly occurrence) Sky service check states everything is fine despite the fact that I can clearly see there's no connection to the router.

There is absolutely no way a tool can be so poorly designed that it can't do a simple line check. I really think OFCOM need to look into this.

[Chrisee]

@Brizo247 I agree the test is poorly designed as what you see when you first connectvto the test is the last routine test result if you look carefully there is a time shown for that test. If you want to seee the current result you have to click to run the test again.

If you want to complain complain to Sky who ought to make the test easier to use rather than a regulater who do not handle consumer complsints see How to make a Sky complaint | Sky Help