Sky's fastest broadband

[Lyns24]

During a conversation with Sly a few days ago I was asked if I wanted to upgrade my broadband to Sky's fastest broadband for another £4 pm we went ahead but now on checking it's sating we are on the fastest on our area at 63 maps so why am I paying for the faster one I had this speed before ??

[gingerlottie25]

I saw the advert for sky ' fibre' it looked amazing so I went for it.

The following day I found out that there is no fibre in my area with no plans to put any in.

I explained that I had a VIRGIN fibre cable coming in.

Sky's answer was.......WE DONT USE THEIR CABLE. 

Now I'm stuck with an awful weak connection bloody unreal. Can't wait to LEAVE.

[Chrisee]

@gingerlottie25 & @Lyns24 currently Sky only use the Openreach network so the maximum speed you can get depends on what the Openreach network can deliver to your address. In broad terms if Openreach have laid full fibre cables in your road that will be 900Mb/s. If however you are still on copper cables the maximum normal speed is 80Mb/s but if you line is more than a few hundred meters long to the fibre cabinet it will be less than that 63Mb/s indicates a line around 600m long.. 

Virgin Media have their own network which Sky cannot use. Sky are planning to start using a scond network owned by City Fibre next year but there are around another 50 other so called Altnet networks operating in different local areas laying full fibre cables so some roads may have a choice of 3 full fibre networks while others have none.

You can check Openreach's plans for your area here https://www.openreach.com/fibre-checker. Sky's own checker will tell you what they can sell you now.

[gingerlottie25]

That's very interesting and very informative, I just wish I'd have been given that information before I signed up.

I have an engineer because a fault has been found between the cabinet and my property.

BRSK have just wired our road up and I believe it's full fibre and I believe they're very competitive but we'll see.

Thank you for the information Chrissy 

[TimmyBGood]

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@gingerlottie25 wrote:

BRSK have just wired our road up and I believe it's full fibre and I believe they're very competitive but we'll see.

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BRSK is a typical altnet full fibre supplier using startup finance and venture capital to lay infrastructure and offer subscription rates which may well be unviable in the long term.

[TimmyBGood]

@Lyns24 

That may be the cost of the WiFi Max subscription supplement rather than a change in broadband infrastructure.

If you feel you won't benefit from it and that you were misled into adding it then you should challenge Sky.