Sky router internet light is off and voice light is green

[Robert83]

Internet light is off on sky router

[Highlinder]

@Robert83  If this is still the case that you have loss of internet can you please run the broadband test.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.