Discussion topic: Sky router internet light is off and voice light is green

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This message was authored by Robert83

Internet light is off on sky router

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This message was authored by Highlinder

@Robert83 If this is still the case that you have loss of internet can you please run the broadband test.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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