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Discussion topic: Sky qhub wont work due to bad cable in my apartment

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This message was authored by Olat This message was authored by: Olat

Sky qhub wont work due to bad cable in my apartment

Hi, the engineer from open reach came to install the sky qhub , but said there's a problem with the phone wires from my apartment outside and that the broadband won't connect. She said I would receive an email from sky for next procedure but I haven't heard anything. Please I need this sorted as soon as possible. 

Thanks 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky qhub wont work due to bad cable in my apartment

Posted by a Superuser, not a Sky employee. Find out more

@Olat 

You will need to call Sky for an update. In case you aren’t aware, this is a customer helps customer forum so you aren’t addressing Sky Customer Services here.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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