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Discussion topic: Sky pod disconnected and isn’t turning back on

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This message was authored by: DC65

Sky pod disconnected and isn’t turning back on

My sky pod disconnected and isn't turning back on. Turned off the router and plugged it back in. Tried multiple different locations. No success. Was working fine before this with an Ethernet cable in connected to my PC. 

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This message was authored by: jamesn123

Re: Sky pod disconnected and isn’t turning back on

Posted by a Superuser, not a Sky employee. Find out more

Hi @DC65 

Are any lights coming on at all on the pod?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: JimM1

Re: Sky pod disconnected and isn’t turning back on

@DC65 Items fail, just had my main Powerline Ethernet AV throw the towel in after 6 years, did well just a pity i gave my neighbour the spare i had to sort out her problem, Amazon to the rescue should be here shortly with a replacement. Sods law as they say!

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This message was authored by: DC65

Re: Sky pod disconnected and isn’t turning back on

once turned on, you get a blue light that then turns red 

This message was authored by: JimM1

Re: Sky pod disconnected and isn’t turning back on

@DC65 Thought that white was the only colour, you live and learn.

 

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

 

Hubs are different, so lights about those.

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

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