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Discussion topic: Sky offering me full fibre but I know it’s not available

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This message was authored by: Eskimalita

Re: Sky offering me full fibre but I know it’s not available

Thanks to everyone who hijacked the thread and all those who replied to them and not me.

This message was authored by: Chrisee

Re: Sky offering me full fibre but I know it’s not available

Posted by a Superuser, not a Sky employee. Find out more

@Eskimalita Sky use Openreach's network to deliver services either over the old copper network or tge new full fibre network they are installing around the country which is explained here https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband

 

In practice it involves running fibre cables to pass each property inevitably there are issues where a particular property or properties are missed. However if the marketing was be based on the postcode those missed properties get an offer tgey cannot in effect get it is annoying..

 

I would expect that in practice when you tried to order it would not go through however if Sky's system did allow the order it would be rejected by Openreach something we see quite frequently. Unfortunately with the speed  of the full fibre roll out mistakes happen.

 

As a general point the orginal poster doesnt "own" a thread but I hope the above  answers your question.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Fraz40

Re: Sky offering me full fibre but I know it’s not available

@Eskimalita 

 

My apologies if you felt I had hijacked your thread. 
I'm relatively new to the forum.  I believed that it's best not to open "new threads' on the same or similar query/help.
Due to your question on FTTP being simlar to my query I asked k @cookiemonsteruk with help to understanding the BT open reach search address info. 
@cookiemonsteruk was so helpful.

So I thank you you for the original post and to all those that offered up helpful tips and info.

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This message was authored by: Eskimalita

Re: Sky offering me full fibre but I know it’s not available

Fairly difficult to make a mistake when Sky can see the BT PIA plan. There's no ducting on my road. Sky haven't built anything in my exchange area.

This message was authored by: TimmyBGood

Re: Sky offering me full fibre but I know it’s not available

Posted by a Superuser, not a Sky employee. Find out more

@Eskimalita wrote:

 Sky haven't built anything in my exchange area.


Sky and other Openreach ISPs don't build infrastructure at all.  They populate hardware into some exchanges, but have no direct involvement in cable, poles, ducts or cabinets.

 

The ISPs laying their own physical networks are 'altnets', meaning they historically haven't sent data over the national Openreach network (although that's starting to change as the market matures)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Eskimalita

Re: Sky offering me full fibre but I know it’s not available

Exactly this...so why are Sky trying to sell me "full fibre"?

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