Sky max pucks - how many are sent with the new hub?

[SJ50]

Just upgraded online to sky max as we don't have good coverage in all rooms with sky superfast WiFi.

It doesn't say on the order how many pucks will be sent.   How many come with the new hub as we definitely need 3 but it says up to 3.

[TimmyBGood]

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@SJ50 wrote:

It doesn't say on the order how many pucks will be sent.   

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No pods (not 'pucks') are sent with the Max Hub.  The first one is claimable retrospectively under the terms of the 'Enhanced Wall to Wall WiFi Guarantee' after the Hub has been in place for 14 days, and potentially two more fitted during a subsequent installer visit.

'Pucks' are the television viewing boxes for the Sky Stream platform.

[SJ50]

Thank you that's really helpful and for the clarification of terminology. 

Thanks again.