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Discussion topic: Sky max hub still installing 6 hours after starting

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This message was authored by Les6BT This message was authored by: Les6BT

Sky max hub still installing 6 hours after starting

Hi my sky max hub is still installing after starting. Appears to have internet and WiFi but app shows still installing and sky fault finder tells me I do not have a Sky broadband service.

 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky max hub still installing 6 hours after starting

Posted by a Sky employee

Hi @Les6BT 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Sky max hub still installing 6 hours after starting

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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