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Discussion topic: Sky max hub not showing in phone app

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Avatar for Johno44
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This message was authored by: Johno44

Message posted on ‎04 Mar 2025 01:03 PM

Sky max hub not showing in phone app

I have just upgraded to a sky max hub however it is not showing in the mobile phone app in check speed. It tells me you to select device but nothing happens to allow you to select a device  so I can't see the status of my hub at all 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎04 Mar 2025 03:06 PM

Re: Sky max hub not showing in phone app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Johno44 

How long has your new hub been connected? It can take around 24hrs to appear in your app

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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