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Discussion topic: Sky max hub issues with ps5 and vpn for work

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This message was authored by: danandjen

Sky max hub issues with ps5 and vpn for work

We got sky max hub last week and since then we are having issues with the ps5 losing connection. Even though we had it wired in with an Ethernet cable. We downgraded the WiFi security to WPA2 as recommended but it is still intermittent.  I now also have had to upgrade the security level back up to WPA3-T as my work vpn won't connect unless I am on this. Now it is on the higher level all my Alexa's in the house don't work. We did not have this problem with our previous sky router!!!! Help!!!

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This message was authored by: Tom-W19

Re: Sky max hub issues with ps5 and vpn for work

Hi @danandjen 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by: Jamesh6

Re: Sky max hub issues with ps5 and vpn for work

 I also have this issue.  Campin anyone help?

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