14 Nov 2024 09:55 PM
Hey, just started with sky broadband. Been notified of activation this morning however my hub is flashing white and hasn't stopped all day. The mysky tester says there's no faults with the line or WiFi and gives a speed test result. Any help would be greatly appreciated as it does not provide any connection via WiFi from my devices.
cheers,
Lewis
15 Nov 2024 07:11 AM - last edited: 15 Nov 2024 07:11 AM
Posted by a Superuser, not a Sky employee. Find out more@Lewdo flashing white is not a state listed here https://www.sky.com/help/articles/hub-lights-explained-max-hub flashing yellow means the hub is trying go connect. If you have not done so already press and hold the wps button on the side of the hub for 30nseconds until the light flashes and release. That will return the hub to its factory settings if the hub has still not connected by the time Sky's lines have opened at 8am give them a call.
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