10 Feb 2025 09:57 PM
Hi, I have just set up my new max hub but it is dual frequency 2.4 & 5ghz but I need it to be just 2.4 for my video doorbell, I have tried online and also using 192.168.0.1 to change settings but I can't seem to stop the 5ghz can you please advise how to do thisTia Jaime
10 Feb 2025 10:24 PM
Posted by a Superuser, not a Sky employee. Find out more
Follow the link below and toggle down for instructions on temporarily disabling 5ghz then reset the wifi on whatever device you are using to set the doorbell up so its on 2.4ghz then the doorbell should follow suit
https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610
11 Feb 2025 07:33 AM
Posted by a Superuser, not a Sky employee. Find out more@Jr1973 with the new white hubs use the My Sky app find the hub's advanced settings. Choose the Disable WiFi option and turn off the 5GHz band. Then connect your doorbell and turn the 5GHz band back on the doorbell shoukd stay connected.
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