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Discussion topic: Sky hub too old

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This message was authored by Tim+Fussell This message was authored by: Tim+Fussell

Sky hub too old

I'm setting up new security at home. Tried but eventually gave up. Company who I've bought equipment off told me to scan my network and it's stating hub over 5 years old and does not support current WiFi standards. How do I get new hub from sky? 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky hub too old

Posted by a Superuser, not a Sky employee. Find out more

@Tim+FussellIf you are out of contract with Sky or are able to upgrade you should be able to get a new router. Or might be able to just ask with it being an older model. Which router do you have from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 



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Tim+Fussell
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This message was authored by Tim+Fussell This message was authored by: Tim+Fussell

Re: Sky hub too old

@Highlinder ER115

Tim+Fussell
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This message was authored by Tim+Fussell This message was authored by: Tim+Fussell

Re: Sky hub too old

@Highlinder Ps Still in a contract

This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky hub too old

Posted by a Superuser, not a Sky employee. Find out more

@Tim+Fussell  That router is still current for users, if your security system is looking for WPA3, I am not sure any domestic ISP in the UK has that yet. and the current WPA2-PSK (AES) does the job.



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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky hub too old

Posted by a Superuser, not a Sky employee. Find out more

@Tim+Fussell 

The ER115 or Sky Q hub is still a current and valid model, its not outdated. Could you let us know what the security company is looking for exactly to say its outdated?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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