16 Jul 2022 10:29 AM
I'm setting up new security at home. Tried but eventually gave up. Company who I've bought equipment off told me to scan my network and it's stating hub over 5 years old and does not support current WiFi standards. How do I get new hub from sky?
16 Jul 2022 10:37 AM
Posted by a Superuser, not a Sky employee. Find out more@Tim+FussellIf you are out of contract with Sky or are able to upgrade you should be able to get a new router. Or might be able to just ask with it being an older model. Which router do you have from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
18 Jul 2022 08:45 AM
@Highlinder ER115
18 Jul 2022 08:46 AM
@Highlinder Ps Still in a contract
18 Jul 2022 10:30 AM
Posted by a Superuser, not a Sky employee. Find out more@Tim+Fussell That router is still current for users, if your security system is looking for WPA3, I am not sure any domestic ISP in the UK has that yet. and the current WPA2-PSK (AES) does the job.
18 Jul 2022 11:23 AM
Posted by a Superuser, not a Sky employee. Find out moreThe ER115 or Sky Q hub is still a current and valid model, its not outdated. Could you let us know what the security company is looking for exactly to say its outdated?
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