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Message posted on ‎18 Jun 2024 03:25 PM

Sky hub red light and no internet all of the sudden

Sky hub light turned red and I have no intenet connection

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Message posted on ‎18 Jun 2024 05:17 PM

Re: Sky hub red light and no internet all of the sudden

Problem caused by faulty toddler pressing buttons that shouldn't. Happy to close

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Message posted on ‎18 Jun 2024 03:28 PM

Re: Sky hub red light and no internet all of the sudden

Posted by a Superuser, not a Sky employee. Find out more

@SK20 

 

Where abouts are you ?

 

What hub do you have?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎18 Jun 2024 03:33 PM

Re: Sky hub red light and no internet all of the sudden

Woking 

white sky hib model ST213-O2-UK-wht

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This message was authored by: cookiemonsteruk

Message posted on ‎18 Jun 2024 03:38 PM

Re: Sky hub red light and no internet all of the sudden

Posted by a Superuser, not a Sky employee. Find out more

@SK20 

 

What area of the uk are you in?

 

Could you run the service checker on your my sky app using 4g/5g mobile data

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎18 Jun 2024 05:17 PM

Re: Sky hub red light and no internet all of the sudden

Problem caused by faulty toddler pressing buttons that shouldn't. Happy to close

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