This discussion topic has been answered Discussion topic: Sky hub not showing in MySky app

This message was authored by: JC19 · ‎19 Aug 2024

I have newly joined sky broadband and waited for a week but the sky hub is still not showing on My Sky app. From posts from other users, it seems to me that the solution is to escalate this issue to the sky team. Please can anyone look into this?

Thanks in advance!

This message was authored by: Chrisee · ‎19 Aug 2024

@JC19 sign out of tge app close it and reopen which should show the settings for the hub in the Product Options menu. If it doesnt either post again or call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎19 Aug 2024

@JC19 sign out of tge app close it and reopen which should show the settings for the hub in the Product Options menu. If it doesnt either post again or call Sky.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This discussion topic has been answered Discussion topic: Sky hub not showing in MySky app

Sky hub not showing in MySky app

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