Sky hub during test says speeds are 30mb but hardwired to x box reading downloads speed of 6mbps

[Simon133]

The sky hub speed test using sky app says I am getting 30mbps and yet the x box that is hardwired using an extremely highly rated cable is only registering 6mbps download speed. Why is this? I bought the cable with maximum bandwidth due to this issues as the assumption was ineffective cable. No improvement.

[jamesn123]

Hi @Simon133 
Is the Xbox wired directly to the Sky hub or is it through another device such as booster, Q box, powerline, extender etc.

[Simon133]

The sky router is plugged into the open reach master socket 5C and then out of the router I have used a category 8 2000mhz s/ftp ethernet cable that directly plugs into the x box. The sky app tells me the speed is 30mbps but when updating a game it reads 6mbps on the x box and seems very slow. 

[Simon133]

 

[Simon133]

 

[Simon133]

 

[jamesn123]

@Simon133 

Can you please post your router stats

Also are you sure the Xbox is showing 'Mbps' not 'MB/s' they are two different units so the reported speed would be different.

[Simon133]

 

[jamesn123]

@Simon133 

Your router stats are showing no device is connected to a LAN port. Are you sure the Xbox is configured to use LAN not WiFi & the cable is connected properly?

[Chrisee]

@Simon133 cant help noticing that those stats show zero traffic over the LAN are you sure your xbox is using the Ethernet cable rather than wifi?

Snap @jamesn123 😀