This discussion topic has been answered Discussion topic: Sky hub 42 dropping out
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Message posted on 11 Mar 2025 02:56 PM
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It's dropping out loads today nothing found on sky app service status in broadband test nothing shown but chatting to sky today they ran a test and found a fault so they booked an engineer tomorrow it's constantly dropping from orange lights to green then settling then back to orange lights flashing on off constantly but nothing found on sky app test results strange
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Message posted on 11 Mar 2025 03:03 PM
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The below link explains the lights on the various hubs https://www.sky.com/help/articles/hub-lights-explained-start
You are very lucky if you've managed to bag an engineer appointment for the next day.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 11 Mar 2025 03:00 PM
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Re: Sky hub 42 dropping out
If you see from image Internet light flashing orange then broadband light flashing orange then voice light flashing orange lights did it loads today then sky stream cut out with no broadband signal with a offline notification so obviously something gone wrong with it
Message posted on 11 Mar 2025 03:03 PM
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The below link explains the lights on the various hubs https://www.sky.com/help/articles/hub-lights-explained-start
You are very lucky if you've managed to bag an engineer appointment for the next day.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 11 Mar 2025 03:05 PM
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Re: Sky hub 42 dropping out
Sky managed to book 1 for me coming tomorrow
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