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Discussion topic: Sky glass technical issues and picture quality

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This message was authored by: Stephanie+Gikk

Sky glass technical issues and picture quality

Sky glass keeps saying "technical issue with programme" or freezing or picture quality on live sports rubbish and un watchable. This has just recently started last few days, done nothing different. Runs all tests and WiFi and all come back as no issues all the time. Turn off, re set etc then after a very short time starts again Paying a fortune for tv and packages and always an issue. Any ideas?
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This message was authored by: Highlinder

Re: Sky glass technical issues and picture quality

Posted by a Superuser, not a Sky employee. Find out more

@Stephanie+Gikk  black or white router from Sky?

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This message was authored by: Stephanie+Gikk

Re: Sky glass technical issues and picture quality

Black router 

This message was authored by: Highlinder

Re: Sky glass technical issues and picture quality

Posted by a Superuser, not a Sky employee. Find out more

@Stephanie+Gikk Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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