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Discussion topic: Sky fibre

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This message was authored by: Delmitch

Sky fibre

Just got sky fibre and my phones keep dropping the WiFi connection even when sitting right next to router spend more time on phone data than WiFi any fixes?

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This message was authored by: Chrisee

Re: Sky fibre

Posted by a Superuser, not a Sky employee. Find out more

@Delmitch check that your phones do not haveca setting like WiFi Assist on as that will cause the phone to switch to mobile data if that is faster with 5G that can happen even with a fast fibre connection . On iPhones the setting is hidden atvthe bottom of the Mobile Data Settings.


Oddly you can getwifi drop outs if you are too close to a WiFi router being a metre of so away should avoid that issue.

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Delmitch

Re: Sky fibre

Hi 

thanks for the reply, no no WiFi assist on phone this only happened when i switched to fibre. Also seems signal strength ain't  as strong as all devices drop in the back bedroom an issue that never happened before. 
reset WIFI and everything no improvement. 

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