Sky fibre to the premises

[white-cross]

I've been informed I can now get sky full fibre at my home. Could someone explain exactly what the installation involves. I ask this because my system has been faultless for years and I don't  want to upset the apple cart. Are there extensive alterations indoors, new hub, new connections, socket?

[TimmyBGood]

@white-cross 

FTTP requires a new optical bearer cable all the way to the outside of the property in duct or overhead, then brought inside, usually through a newly drilled hole, to the Openreach ONT ('fibre modem') to which the Sky Broadband Hub or Max Hub connects over ethernet cable.  All current phone cabling and sockets, including all internal extensions, become obsolete and unusable: voice calling is from an analogue handset or DECT base station plugged into the rear of the Sky Hub.

[mormegil]

At present it would mean supplimenting or replacing your existing copper feed to your property with a new fibre optic cable

once Fitted the old copper wire will be disconnected or removed depending if you are fed unground or overhead

the new cable is not as flexible as the old copper wiring so it would be positioned closest to where it meets your property with a hole drilled for access to install the Ont close to an existing double power socket

depending what you have at present your existing hub should work with the new service or you may be sent a conversion kit or new hub 

you would need to get an engineer visit to determine how to best supply you and get you or the property owners permission to carry out any upgrade work

[TimmyBGood]

@white-cross 

Note that this isn't specific to Sky: by definition all 'full fibre' has to involve rendering the existing copper circuit obsolete.

[white-cross]

Hi @mormegil 

Thanks for info.  Would I need a double socket in addition to whatever I have there at the moment?

i have a serious issue with the phones system. My beautiful Bang & Olufsen phone system redundant?

[TimmyBGood]

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@white-cross wrote:

Would I need a double socket in addition to whatever I have there at the moment?

The ONT requires its own power socket, as does the Sky Broadband Hub: there's no problem with using a multigang adapter though.

i have a serious issue with the phones system. My beautiful Bang & Olufsen phone system redundant?

Depends on the system: once SOGEA broadband is supplied at an address whatever is in use for 'landline' telephony has to run through the ATA built into the Hub.  This does seem to emulate a PSTN master socket reasonably well, but some users of retro and heritage handsets have reported issues.

Note that all 'real' PSTN is due to cease by the end of next year anyway.

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[mormegil]

As Timmy stated is doesn't need to be a double socket as you can use a double or multi hand adaptor as required

you should be able to discusss the final internal fit location with the engineer on the day

personally my Ont was fitted behind the tv unit so all the equipment is plugged in together for ease of access and I have the router and ont on the same double adaptor  so they amcsn be power cycled together if needed

[thomasas]

Hi, I hope you can answer this. My fibre install is due Friday. Openreach have been out and put the 'grey box' onto my outside wall. However that wall/room is not where I want my broadband. I don't have free power sockets and it's not where my desktop computer and game console are. Will the Sky installer run his cable from that grey box to the wall/room I actually want...that's how my current broadband connection is. It's about 10m and runs to the upstairs back bedroom. I want both my desktop and console to be connected by ethernet.

[Smartyy]

Nothing was explained to be about upgrading to sky fibre... other than two visits, one to fit a box outside, one to run a cable through to the room. The sky engineer turned up today and said the cable has to go through to the  nearest room, fhere are no power points near there (very old house). I need it the other corner and at the back, this is where the TV, and recording box require to be plugged into the router(not wifi).

After looking round the back the engineer said as we had a flat roof on the back corner of the building he could not go on it due to health and safety. He said it could go from one side to the other but would be left hanging on the flat roof. This is no goo as we are getting all the roof redone in a few months and worried it would get damaged or hinder the work.

He also said the  cablne  could not go round sharp corners..

Why dont sky say about the restriction before signing people up?

Now I have said I will stay with the normal broadband as they cannot fix to where it is practicable. 

Will they remove the outer box and wire from the l

Pole, or will I have to pull it down and leave tied to the post for them to get?

[TimmyBGood]

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@Smartyy wrote:

Will they remove the outer box and wire from the l

Pole, or will I have to pull it down and leave tied to the post for them to get?

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I'd imagine that will remain there, and personally I'd caution against removing it yourself: technically it's part of the national network even if not activated.

[Smartyy]

No it will come down one way or another, I shall ask them to remove first, give them a deadline.... then if not done, rip it down an tie to the telegraph pole. 

They have fed it through a mature tree in the neighbours garden, so they are not going to  be too happy! 😊