Discussion topic: Sky fibre not working
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Message posted on 18 Nov 2024 10:14 AM
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Sky fibre not working
Morning. Everything was fine until 9.10 am then i lost connection. Ive been on the service 2 days! The bt connect box on the wall that you installed has an orange light on the second light from the left. Think its called LOB. Nothing is working and i work from home. Help
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Message posted on 18 Nov 2024 10:18 AM - last edited: 18 Nov 2024 10:19 AM
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Re: Sky fibre not working
@Stephanotis72 wrote:
Think its called LOB.
LOS, for Loss Of Signal.
As the name suggests, that's indicating an external fault in the optical connection, and needs reporting to Sky for investigation by Openreach.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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