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Discussion topic: Sky fibre no connection
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This message was authored by: AdamH4
Message posted on 23 Oct 2025 09:30 AM
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Sky fibre no connection
Red light on my Openreach 'LOS'
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This message was authored by: Waveman
Message posted on 23 Oct 2025 09:40 AM
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Re: Sky fibre no connection
LOS means there is no connection of your fibre to the network (loss of signal) check that the fibre plug (green one) is fully seated in the ONT.
Also check that the fibre cable is undamaged, if it has been snagged then it can break inside.
Either way you will need to contact Sky to get it fixed,
https://www.sky.com/help/articles/contacting-sky
--
I remember the Internet starting!
Sky Full Fibre & Virgin Media XGS-PON, with automatic failover using DrayTek multi WAN router.
Sky Q, which will be sadly missed when they decide to kill it off!
I remember the Internet starting!
Sky Full Fibre & Virgin Media XGS-PON, with automatic failover using DrayTek multi WAN router.
Sky Q, which will be sadly missed when they decide to kill it off!
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