This discussion topic has been answered Discussion topic: Sky engineer full fibre
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Message posted on 10 Nov 2025 09:00 AM
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I have a sky engineer coming on 19th to set up my fibre but open reach are not coming to set it up outside until 20th. Does my sky engineer need re-scheduling ?
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Message posted on 10 Nov 2025 11:08 AM - last edited: 10 Nov 2025 11:09 AM
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@Yvonne103 If you are having a two part install would not change anything at all and just allow it all to happen, If it is an OR Engineer for the 2nd part they will help to get any existing sky Hub on the network, after that it's all down to the home owner for everything else.
If you do have a landline then expect 24-48hrs for that to all gel together with the change from copper to fibre!
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Message posted on 10 Nov 2025 11:08 AM - last edited: 10 Nov 2025 11:09 AM
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@Yvonne103 If you are having a two part install would not change anything at all and just allow it all to happen, If it is an OR Engineer for the 2nd part they will help to get any existing sky Hub on the network, after that it's all down to the home owner for everything else.
If you do have a landline then expect 24-48hrs for that to all gel together with the change from copper to fibre!
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