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Discussion topic: Sky disconnected our broadband wifi in error

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This message was authored by: Dennislane

Message posted on ‎03 Jul 2025 12:34 PM

Sky disconnected our broadband wifi in error

They cut off 12days before official moving date. They accept they have made a mistake but can't reinstate for 1 week.

can't speak to a manager or anyone that can make it happen earlier!!!!

such terrible service

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎03 Jul 2025 12:54 PM

Re: Sky disconnected our broadband wifi in error

Posted by a Superuser, not a Sky employee. Find out more

@Dennislane 

I don't think a manager at Sky can quicken the process. It's down to Openreach and their timings. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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