Discussion topic: Sky business Hub br440 can't access admin page

This message was authored by: JoeJoe4 · ‎14 Feb 2024

Hi,

The new BR440 Hub has just arrived but I can't access the admin page.

I have entered 192.168.0.1 but the page isn't loading, but this is the default gateway.

I can ping to that IP no problem.

Any suggestions, or has sky blocked the page?

Also, is it possible to put this Hub in modem modem?

Thanks all

This message was authored by: TimmyBGood · ‎14 Feb 2024

@JoeJoe4

Unfortunately there's next to no experience with the Sky Business Broadband product in this forum.

One suggestion is always to try different browsers: Safari over WiFi is known to be particularly problematic for administering the domestic Hub models.

https://www.sky.com/business/help/articles/customer-hub-settings-access-postfeb

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

This message was authored by: TimmyBGood · ‎14 Feb 2024

@JoeJoe4

Unfortunately there's next to no experience with the Sky Business Broadband product in this forum.

One suggestion is always to try different browsers: Safari over WiFi is known to be particularly problematic for administering the domestic Hub models.

https://www.sky.com/business/help/articles/customer-hub-settings-access-postfeb

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Sky business Hub br440 can't access admin page

Sky business Hub br440 can't access admin page

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