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Discussion topic: Sky broadband with fire stick

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This message was authored by edgie700 This message was authored by: edgie700

Sky broadband with fire stick

Hi all , hope someone can help , I have sky broadband 60mbps , I have a fire stick 4k max gen 2 and the Amazon ethernet adapter, every so often when I turn on my stick I have no ethernet connection, I have to unplug the stick to get it to connect again via ethernet, been doing this for a few weeks now , so far I've tried 

2 fire sticks 

A different ethernet adapter &

A different ethernet cable 

Changing all of that and it still does this not connecting to ethernet! 

It is connected to my sky Sr203 router via ethernet cable , port number 2 

Anyone have any ideas what could be the issue or suffer from the same or is it an issue with the router  .... Many thanks, Dave 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky broadband with fire stick

Posted by a Superuser, not a Sky employee. Find out more

@edgie700 

You could try changing the ethernet mode on the hubs settings to 'Fast'. It may be that the firestick isnt negotiating ethernet speeds with the router properly when it wakes up.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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