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Discussion topic: Sky broadband/stream freezing dropping out?

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This message was authored by Morley82 This message was authored by: Morley82

Sky broadband/stream freezing dropping out?

Hi guys 

over the last 3 weeks my broadband speed drops a lot there fore freezing my stream 

unfortunately my hub is in bedroom and stream in living room so I can not use Ethernet cable 

I've spoken to a expert and gone through all the normal processes 

making sure hub isn't blocked etc 

reset box etc 

I am getting increasingly frustrated with this 

any ideas or thoughts would be grateful 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky broadband/stream freezing dropping out?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Morley82  Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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