Sky broadband speed drop after Virgin works

[stevet.uk]

Precisely from the date that Virgin completed installation of fibre down the road outside my property, my Sky Broadband speed has dropped to 7Mb/s (with a guaranteed speed of 32Mb/s).

Could this be related? Open Reach (via Sky) are sending someone to look but is it possible that Virgin have damaged my connection somehow?

[GD1]

@stevet.uk  Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[stevet.uk]

Hi

Of course. No problem. Sky sent a replacement router as an initial fix but that hasn't resolved the issue so they've called in Openreach.

Here are the stats:

 

[GD1]

@stevet.uk  VM may well use the poles & ducting that carry Openreach's cabling but they should not be touching any connection either at your property/pole or cabinet as that is Openreachs property.

May be coincidence, but no one could really say until the fault is found.