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Discussion topic: Sky broadband router no power

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This message was authored by Kc1989 This message was authored by: Kc1989

Sky broadband router no power

My sky broadband hub is down no power lights - either the router or the power cable have failed. Sky glass only works on wifi so obviously the whole house is without tv and wifi - anyone know any ways to contact sky without calling and waiting.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Sky broadband router no power

Posted by a Superuser, not a Sky employee. Find out more

@Kc1989 

 

Unfortunately you would need to call sky 

 

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

 

We can escalate as well but calling would be the quickest

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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