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Discussion topic: Sky broadband not connecting to sky tv and security but to other devices

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This message was authored by Pk16 This message was authored by: Pk16

Sky broadband not connecting to sky tv and security but to other devices

Hi

 

as of yesterday, sky broadband not connecting to sky tv and my security camera, other devices seem fine... did diagnostics online on sky website which shows an issue... tried options given without success.  Help please. 

 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky broadband not connecting to sky tv and security but to other devices

Posted by a Sky employee

Hi @Pk16 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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