Sky broadband not connecting to sky tv and security but to other devices

[Pk16]

Hi

as of yesterday, sky broadband not connecting to sky tv and my security camera, other devices seem fine... did diagnostics online on sky website which shows an issue... tried options given without success.  Help please. 

[Tom-W19]

Hi @Pk16 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147