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Discussion topic: Sky broadband keeps disconnecting from my devices

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This message was authored by EmmaML This message was authored by: EmmaML

Sky broadband keeps disconnecting from my devices

For some weeks now my broadband keeps disconnecting from my devices.  All lights are green on the hub and the system checker says that there is no issue.  I get the message "connected without internet" on my phone and it switches to mobile data.  I have restarted the router and checked that there is nothing blocking the signal.  This is now happening several times a day and I am at a loss as to what the problem is.  Thinking of switching provider.

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This message was authored by Eski This message was authored by: Eski

Re: Sky broadband keeps disconnecting from my devices

Yes, we've been getting this lately. Spoke to sky and they re-set the the router and it seems better but we are still having some issues.

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