24 Dec 2023 03:50 PM
For some weeks now my broadband keeps disconnecting from my devices. All lights are green on the hub and the system checker says that there is no issue. I get the message "connected without internet" on my phone and it switches to mobile data. I have restarted the router and checked that there is nothing blocking the signal. This is now happening several times a day and I am at a loss as to what the problem is. Thinking of switching provider.
24 Dec 2023 03:58 PM
Yes, we've been getting this lately. Spoke to sky and they re-set the the router and it seems better but we are still having some issues.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion