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Discussion topic: Sky broadband internet light not on

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This message was authored by Tommy687 This message was authored by: Tommy687

Sky broadband internet light not on

I've just received my sky broadband and am trying to set it up, the power and WiFi buttons are green but the internet one is off. I've received the email saying it's been activated.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky broadband internet light not on

Posted by a Superuser, not a Sky employee. Find out more

@Tommy687 the emails often precede the actual connection which is done when it suits Openreach and can be anytime up until midnight. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Tommy687
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This message was authored by Tommy687 This message was authored by: Tommy687

Re: Sky broadband internet light not on

Sorry, I meant we received a text saying that it has been activated.

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