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Discussion topic: Sky broadband internet light not on

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This message was authored by: Tommy687

Message posted on ‎18 Oct 2024 09:23 AM

Sky broadband internet light not on

I've just received my sky broadband and am trying to set it up, the power and WiFi buttons are green but the internet one is off. I've received the email saying it's been activated.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎18 Oct 2024 09:31 AM

Re: Sky broadband internet light not on

Posted by a Superuser, not a Sky employee. Find out more

@Tommy687 the emails often precede the actual connection which is done when it suits Openreach and can be anytime up until midnight. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Tommy687

Message posted on ‎18 Oct 2024 09:37 AM

Re: Sky broadband internet light not on

Sorry, I meant we received a text saying that it has been activated.

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