Sky broadband has been dropping out for months multiple times a day. Orange flashing light

[EmmaDory]

My Sky broadband has been sporadically cutting out multiple times a day for months now. I work from home and have had to lose days of pay on some occasions as it is dropping out so much that I am missing work meetings. I have attached a screenshot of my router statistics. On some days it only happens at night and other days it happens multiple times an hour, making working from home impossible.
Can somebody please assist me with this issue.

[cookiemonsteruk]

@EmmaDory 

That's a bad line that requires an engineer visit

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

To book an engineer

[EmmaDory]

i have been trying to speak to a human at Sky in Ireland but i simply cannot get through to anyone. Is there a direct line to speak to a human at all? I am strongly considering cancelling Sky broadband at this rate as it has cost me time and money.

[LouP1970]

I am having the exact same problems.  Where did you get the report from which shows the stats?  Thank you

[TimmyBGood]

@LouP1970 

 Hub stats are described here.

[jamesn123]

@EmmaDory A domestic broadband connection is not a replacement for a consistent work environment. You should have alternative options in place incase issues like this come up. E.g. Option to go into an office, 4G backup or Business broadband connection.