Sky broadband goes live via sky app

[Jonathanphillip]

Yes I'm just wondering what it means we recently rang sky to cancel the service inc sky stream and broadband which they did on Monday 14 its only the broadband they cancelled which gets cutt off on Monday 14 but now we have sky stream back they decided to cancel the broadband and tv but I've got a message via sky app saying your broadband goes live on Monday 14 October but the hub already is live so what happens next I'm not sure what it means your broadband goes live on 14 October via sky app messages 

[Tom-W19]

Hi @Jonathanphillip 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147